Vitalbet, known as the official betting and casino site of eight-time world boxing champion Manny Pacquiao, was founded in 2015. At present, it is managed by Galaxy 88 Ltd. However, as we will elaborate below, it is primarily addressed to e-sports betting players, and although presented as a payment method, BTC users get no exclusive features. For example, you cannot register anonymously and test the fairness level of the games. For this reason, we can say that Vitalbet is a classic betting & casino site with Bitcoin support.
You can become a member of Vitalbet from all countries except the United Kingdom, USA, Bulgaria, Portugal, Spain, and Hong Kong. Likewise, some of the bonus campaigns are available only to citizens of certain countries. In general, we can say that Vitalbet is a website addressing the Asian and Middle Eastern markets.
User Experience and Design
We can say the design is “archaic", for starters. It is definitely not impressive at first look. Vitalbet is essentially an e-sports betting site and its main page opens up with this feature. The classic betting interface is used, i.e. the sports branches are on the left, the information about the matches is in the middle, and the bet slip is on the right. You can bet on 11 different sports. The overall betting margin is 5.4%. Sports betting, live betting, online casino, and virtual sports options are offered. The "jackpots" table in the upper left corner of the Vitalbet home page shows a lottery in which you automatically get involved if you lose in sports bets. Thanks to this feature called "Mystery Jackpot", you can win one of three different jackpots randomly for bets you placed even if you lose.
Although the design is not visually impressive, it is easy to navigate. The Vitalbet site also has a mobile version and all mobile operating systems are supported. However, there is not a separate mobile app. There are 4 different categories on the online casino page: Table games, video poker, video slots, and live casino. There are only 4 games in the Live Casino category; including roulette, blackjack, keno, and hold'em poker. We can say that Vitalbet has an unpretentious but useful design. Still, the ease of use does not change the fact that it has an amateur look.
Bonuses & Promotions
Vitalbet offers only two bonuses. One of these is limited to VIP members only and the other is limited to a few countries. So it is difficult to say that they offer a real advantage. Currently, the following bonuses are available:
- First Deposit Bonus: This bonus is exclusive to sports betting, but all members can benefit. If you deposit a minimum of 10 EUR/USD and place a minimum 2.00 bet with this money, you earn 100% bonus. The maximum amount you can earn is 50 EUR. However, Bitcoin users and players who live in Eastern European countries cannot benefit from this bonus. In order to withdraw this amount, you have to deposit 5 times of the bonus within 180 days.
- VIP Deposit Bonus: Vitalbet offers a deposit bonus of 50% or 100% for members who are members of the VIP club. However, this promotion is not always active and Vitalbet decides which players will benefit from it.
Vitalbet promotions are extremely inadequate and subjected to strange conditions of use. None of the existing offers provide an advantage to the players that can be serious.
Games on Offer
Vitalbet uses the UltraPlay platform for its online casino games. The most important feature of this platform is the use of HTML5 infrastructure. So all of the games offered can be played seamlessly on mobile devices. Likewise, you do not need to install a program to play any of them. However, UltraPlay is not a platform known for its “innovative” games. It also does not support the Provably Fair feature. Therefore, it is not possible to define Vitalbet as a real Bitcoin casino. Although BTC is offered as a payment and withdrawal option, Bitcoin users have no real advantage.
Vitalbet has a total of 79 slot machines, 50 video poker games, and 12 table games. Most of these are copies of each other, and this is especially true for games in the video poker category. Although many themes are offered in the category of slot machines, the RTP values and ruleset of games are generally the same. We recommend you try these slots: Panda Panda, Arcane Elements, Treasure Tomb, Dragon Castle, and Rolling Roger.
Every page of Vitalbet uses 128-bit SSL encryption provided by AddTrust. Although the company is headquartered in London, Vitalbet is licensed from the Government of Curacao. However, we could not find any information that they are regularly audited. Although there is no visible problem in terms of security, we have no information about the fairness levels of the games because the RTP rates are not public.
Vitalbet supports the following withdrawal methods: Bitcoin, Yandex Money, credit cards, Skrill, inpay, Sofort, Neteller, Paysafe Card, Qiwi, and Moneta.Ru. The minimum withdrawal limit is 0.001 BTC or 25 EUR. The maximum limit is set at 100,000 EUR per bet. No separate commission is required for transactions.
You can use withdrawal methods to deposit money too. The deposit limits are minimum 0.001 BTC/1 EUR, and maximum 1,500 EUR. Vitalbet supports USD, British Pound, TL, Rouble, Canadian Dollar, and Chinese Yuan currencies.
You have two options to reach Vitalbet customer service:
- E-mail support: Emails sent to [email protected] are answered within 24 hours.
- Telephone support: You can reach the support team on +4420 3286 7751. However, there is no information about working hours.
Unfortunately, there is no FAQ page or live chat feature on Vitalbet.
Vitalbet is mostly an eSports betting site, so other features offered may seem inadequate if you are not a fan of eSports betting, or Manny Pacquiao, in particular. In the online casino category, only the standard white label casino games are offered but they are enough for the average player. Sports betting section also needs some improvement but overall, Vitalbet is a good choice for the casual bettor and gambler. Moreover, if you like eSports betting, Vitalbet offers very good odds and a wide collection of games.